From Personal Trials to Professional Triumphs with Briar Harte (Ep 7)
In this episode, Cassandra Goodman dives deep into the significance of authentic leadership through a heartfelt conversation with customer experience transformation expert, Briar Hart. They explore the challenges and triumphs of staying true to oneself, share inspiring personal stories, and discuss the influence of familial and professional experiences in shaping authentic leadership. Briar shares her journey dealing with dual household values, advocating for disability inclusion, and utilizing the Internal Family Systems (IFS) model for self-leadership. Listeners will gain valuable insights into navigating complex organizational systems, embracing inner authenticity, and advocating for positive change.
Timestamps:
00:00 Introduction to Authentic Leadership
00:57 Meet Briar Hart: A Journey of Transformation
04:13 Navigating Childhood Challenges
09:27 The Power of Advocacy and Inclusion
14:35 Embracing Inner Work and Self-Leadership
20:13 Practical Tips for Self-Leadership
30:27 Final Thoughts and Mission
About the guest:
Briar Harte, honoured as the Disability Inclusion Changemaker of the Year 2024 and a LinkedIn Gold Top Voice, is a leading expert in Inclusive Design, Customer Experience (CX) Strategy, and Enterprise Transformation. With a rich background spanning telecommunications, energy, and market research, Briar is celebrated for driving significant commercial and cultural outcomes through strategic leadership, empathy, and high energy. At nbnco, Briar spearheaded a rapid uplift in accessibility maturity, profoundly enhancing the company's capacity to support accessibility and compliance. As a dynamic speaker and advocate, Briar shares insights on digital inclusion, community building, and the importance of accessible mainstream services, aiming to inspire a more inclusive world. Connect with Briar to collaborate on creating transformative accessibility and customer experience solutions.
Authentic leadership is tricky business, but you don't have to got it alone.
I love supporting leaders to stay connected to their deepest selves so they can activate their highest potential and serve the greatest good.
Learn about my coaching packages here: https://www.self-fidelity.com/coaching
